Privacy Policy

Last Updated: January 2024

1. Information We Collect

To provide you with the best Western shopping experience, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, phone number, shipping and billing addresses
• Payment Information: Credit card details (processed securely through our payment partners), PayPal account information
• Order History: Records of your purchases, including boots, apparel, and accessories
• Account Information: Username, password, and preferences for registered users

Technical Information

• Device Data: IP address, browser type, operating system, and device information
• Usage Data: Pages visited, products viewed, time spent on site, and referral sources
• Location Data: General geographic location to provide relevant shipping options and currency

2. How We Use Your Information

We use your information with the same reliability we build into our Western boots and apparel:

• Order Processing: To process your purchases of cowboy boots, workwear, and Western accessories
• Customer Service: To provide support for your Western wardrobe needs
• Personalization: To recommend products that match your style, whether it’s exotic boots or wedding attire
• Communication: To send order confirmations, shipping updates, and occasional promotions
• Site Improvement: To enhance your browsing and shopping experience
• Security: To protect against fraud and unauthorized transactions

3. Data Sharing and Disclosure

We treat your personal information with the same discretion we apply to our craftsmanship:

• Service Providers: We share necessary information with shipping carriers, payment processors (Visa, MasterCard, JCB, PayPal), and IT service providers
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new owners
• Marketing Partners: With your consent, we may share information with trusted partners for relevant offers

We never sell your personal information to third parties for their marketing purposes.

4. International Data Transfers

As we serve customers worldwide (excluding certain parts of Asia and remote areas), your information may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for these transfers.

5. Data Storage and Security

We protect your data with the same dedication we put into crafting durable Western wear:

• Encryption: We use industry-standard SSL encryption for all data transmissions
• Secure Storage: Your information is stored on secure servers with limited access
• Payment Security: Payment details are processed through PCI-compliant systems
• Retention: We retain personal information only as long as necessary for business purposes or as required by law
• Regular Monitoring: Our systems are continuously monitored and updated to maintain security

6. Your Rights and Choices

You have control over your personal information, just as you have choice in your Western style:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct your information through your account or by contacting us
• Deletion: You may request deletion of your personal information, subject to legal requirements
• Opt-Out: You can unsubscribe from marketing communications at any time
• Data Portability: You can request a copy of your data in a machine-readable format
• Restriction: You can request restrictions on how we process your information in certain circumstances

7. Cookies and Tracking Technologies

Like the careful details on our finest belts, we use technologies to enhance your experience:

• Essential Cookies: Required for site functionality, shopping cart, and secure checkout
• Analytics Cookies: Help us understand how customers use our site and improve it
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to show relevant ads for Western wear you might appreciate

You can control cookie settings through your browser, though this may affect site functionality.

8. Children’s Privacy

While we offer Boys’ Boots, our website is not directed at children under 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as our Western collection evolves. Significant changes will be notified through our website or email. The “Last Updated” date at the top indicates when revisions were made.

10. Contact Us

Thank you for trusting Cody James with your Western wardrobe needs. We value your business and your privacy.